Appeals and Complaints

Scope of Appeals and Complaints
Appeals and complaints are considered in the following cases:

1. Rebuttals to editorial judgments on manuscript acceptance or rejection.
2. Complaints regarding unjustified hold-ups in manuscript processing or review.
3. Claims of wrongdoing or transgressions of peer review or publication ethics.

 

How Appeals and Complaints Are Handled

1. The Editor-in-Chief and/or the handling editor should be the first people to receive the appeal or complaint.
2. The journal's publishing authority should be contacted directly if the complaint pertains to the handling editor or the editor-in-chief.
3. The journal's website's Contact Us page contains the responsible authority's contact information.

4-If no publishing contact is available, appeals and complaints should be sent to the following email:

[email protected]

 

      Journal Commitment

1. The journal is committed to considering all appeals and complaints seriously and objectively.
2. All submissions will be handled with strict confidentiality to protect the interests of the complainant.
3. The journal will provide a timely response, including clarification of the outcome and any actions taken.